Bachelor of Science in Gerontology from Barton College in Wilson, NC.
Prior to joining Triangle J COG in July 2016, Autumn was a Regional Ombudsman at Upper Coastal Plain COG for over 2 years. She has 7 years of experience working in Long Term Care facilities. Autumn serves as the Co-Chair of the NC Long Term Care Ombudsman Association.
- Fulfill mandates of G.S 143B-191.15.25
Accept and investigate complaints about long-term care facilities.
Act as a mediator when residents have difficulty exercising their rights.
Provide training and technical assistance to county-appointed Community Advisory Committee volunteer members.
Educate individuals about their rights and the rules and regulations governing long-term care facilities.
Provide training to long-term care facility staff about resident rights and other topics of importance in upholding these rights.
Act as liaison between community, individuals, and long-term care facilities.
Collect complaint data.
Report regularly to the office of the state ombudsman.
Monitor legislation and regulations impacting the elderly.
Provide information to the general public on long-term care issues.